Best AI Chatbots
Customer interactions with your brand can make or break your business in today’s modern world. Poor customer support leads to a lower retention rate, makes things harder, and makes a business unproductive. Your company’s revenue will be affected directly if you have a narrow customer base.
Traditional business strategies aimed for the best product at the best price, earning a profit, but these outdated tactics won’t work in the new, dynamic market. It would be helpful if the product and services were marketed through content marketing, advertising, and subtly through other means to achieve customer satisfaction.
Customer service bots are likely to dominate digital marketplaces in the future. Your chances of building one yourself are good. A business can improve customer service using an AI bot. They have a smart, customized, and effective combination of technology and human resources.
Using chatbots for customer support is an excellent method of providing users with assistance. Check out!
Top 10 AI chatbots for customer service
Pandorabots
BotPenguin
MobileMonkey
Bold360
Botsify
Imperson
ManyChat
Aivo
ItsAlive
FlowXO
1. Pandorabots
Pandorabots is one of the fantastic platforms to build a chatbot for customer service. It is best for creating “AI-driven virtual mates” for multiple roles to play, such as e-learning, entertainment, e-commerce, assistants, and education.
Its bot “Mitsuku” is declared to be the most human-like conversational Chatbot.
Features:
Application API
Symbolic reduction and target cycle for refined chatbot personality.
Retention
2. BotPenguin
It is considered one of the most refined customer service chatbot builders serving businesses in multiple industries to secure a strong position in the dynamic digital marketplace.
A great palette of chatbot building platforms is something you need to formulate an excellent user experience interface, which you can achieve with “BotPenguin” in just a few minutes, without any massive investment in hiring a technical team.
Features:
Zero development time
Zero setup cost
Easy deployment
Deep analytics
Personalized
3. MobileMonkey
Bot builders are considered to be among the fastest-growing technologies today. It is also amongst the most loved bots by businesses, especially Facebook Messenger, and great marketing tools; it can be your ideal choice.
While developing your bot, you’ll experience a highly interactive building interface.
Features:
It can send notifications to the users.
Upgrade ads (advertisement)
Instant FAQs
Connect with CRM, email, etc.
4. Bold360
Since the digital marketplace needs efficient and seamless transitions, Bold360 turned to artificial intelligence to help them meet their objectives. NLP (natural language processing) helps businesses make great chatbots that understand customer’s intent precisely and execute all the operations without depending on only keywords. Bold360 is also used by companies such as Edible Arrangements and Vodafone.
Simple processes are made faster and more comfortable with its user-friendly interface. If you are interested in this type of tool, then check out the features mentioned below-
Features:
Conversational artificial intelligence interprets complex language and user tone.
Natural responses
Assists through purchasing behavior.
5. Botsify
Botsify is the best platform for your chatbot customer service if you’re out of time and want to get started. An elementary builder, it allows you to construct a bot with no programming or coding experience necessary. Using pre-set chatbot templates, it’ll be easy to enter the form, make some modifications based on your wishes, and you’ll be ready to go. Automating repetitive tasks that require the involvement of human staff can be achieved with a chatbot.
Features:
Chat story (tree)
CTA media blocks
Personalized greetings
Customer data preservation
6. Impersonate
A leader in the sector of enterprise chatbot building platforms, this AI platform uses artificial intelligence. On all major chatting platforms, it supports text, audio, video, VR, and AR; its chatbot for customer service automates email outreach, respective tasks, and phone calls. National Geographic, Disney, Microsoft, and Amazon are among the company’s clients and partners.
Features:
Aligns the brand’s authentic voice with the chatbot.
Real-time insights
NLP
7. ManyChat
It is considered an excellent platform for Facebook Messenger chatbots. They are accommodating for sales, marketing, and support to the users; it helps get better ROI and a strong backbone in the market. It has more than 400,000 business organizations across the world. It has supported 1B+ monthly B2C interactions. You can get a fantastic tool to build chatbot customer support and get many relevant leads and higher conversion rates.
Sign up for the free trial and upgrade packages as per your wish and need.
Features:
Unlimited subscribers
Rich media conversation
8. Aivo
In 2012, it was founded in Argentina and is yet another great tool for building bots. As a corporate communicator who wanted to revamp corporate communication with customers, its founders founded it. Nine countries are controlled by the organization. Regardless of the size, product, or nature of the business, it develops bots. In addition to Salesforce and Zendesk, the bot can be easily deployed on several third-party tools.
Features:
Live chat
Customer communication management
9. ItsAlive
ItsAlive builds Facebook Messenger chatbots that use artificial intelligence. Businesses can respond quickly and eliminate money and resource wastage. A direct keyword detection process allows it to respond instantly to users without any delay.
As compared to Chatfuel and MobileMonkey, this platform is quite tech-oriented. Apart from that, it’s a very good platform. Johnson & Johnson is among their clients. One can get 1000 messages monthly with a free plan, and for $99 monthly a pro plan is available.
10. FlowXO
An application like this would be ideal for a company’s homepage and other social media channels to create an interactive chatbot. Your intranet can be replaced with FlowXO and all internal functions can be conducted seamlessly with no delays. Multiple sources of leads can be gathered using it. A strong relationship between a brand and its customers can be formed through proper nurture. In addition to controlling the live bot, you can create a workflow for controlling it on the backend. Moreover, medium-sized businesses benefit from it the most.
Features:
Cross-platform engagement
Backend workflow
Pre-filter leaves (segmentation)
Virtual greetings
Conclusion
There are different types of AI chatbots depending on the business (for which they are meant). Only the right team will be able to create a smart chatbot for customer support.
There are already many choices available to you, so choose the one that is most appropriate for you. I believe that “BotPenguin” is the most efficient and cost-effective option in terms of investment, intelligence, and working compared to other options. Today is one of those eras in which you can’t take much time to think. To succeed, you need to act fast and grab every opportunity in front of you. For a detailed article check Best AI Chatbot.
You can develop Chatbots for customer service using both of these software programs, so choose wisely!
